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Privacy Policy

Last updated: December 2024

Our Commitment to Privacy

Calyx Securities Limited is committed to protecting your privacy and maintaining the confidentiality of your personal and financial information.

1. Information We Collect

We collect information necessary to provide our investment services, including:

  • Personal identification information (name, address, phone number, email)
  • Financial information (income, investment experience, risk tolerance)
  • Transaction and account information
  • Website usage data and preferences

2. How We Use Your Information

Your information is used to:

  • Provide investment services and execute transactions
  • Comply with regulatory requirements
  • Communicate important account information
  • Improve our services and customer experience
  • Send market updates and research reports (with your consent)

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information only:

  • With your explicit consent
  • To comply with legal and regulatory requirements
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with business transfers or mergers

4. Data Security

We implement robust security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Opt-out of marketing communications
  • Request deletion of your information (subject to regulatory requirements)

6. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Privacy Officer
Calyx Securities Limited
Bookshop House (7th Floor)
50/52, Broad Street, Marina, Lagos
Email: privacy@calyxsec.com
Phone: 0807 391 5979